Shipping & Returns
KALIFOS COLLECTIONS does not deliver to P.O. Boxes.
Please note that delivery outside of the EU may be subject to local import taxes and duties, for which KALIFOS COLLECTIONS shall bear no liability.
Please note that we aim to dispatch all orders within the next working day. Orders placed on Friday (after 1 pm GMT), Saturday and Sunday will be processed on Monday or the next working day. Working days exclude Sundays and major public holidays.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch. KALIFOS COLLECTIONS shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond our control.
When the order has shipped, you will be notified by e-mail.
Orders are delivered weekdays between 9 am and 5 pm.
Greece (Easy Mail Courier) – FREE SHIPPING (2-4 days delivery)
Cyprus (Greek Post) – FREE SHIPPING (3-5 days delivery)
Europe (Greek Post) – FREE SHIPPING (7-15 days delivery)
United States, Canada, Mexico (Greek Post) – FREE SHIPPING (7-15 days delivery)
Rest of the world (Greek Post) – FREE SHIPPING (7-15 days delivery)
Easy Returns & Exchanges
If for any reason you are not satisfied with a purchase, the item(s) can be returned for a product exchange or refund within 15 days of the order’s delivery date. In order for returns to be accepted, all items must be in perfect condition with security tag and original packaging.
Returns will not be accepted for items that have been labelled NON-RETURNABLE in the product description.
In the case of unauthorized or non-standard returns, the merchandise will be returned to the shipping address specified in the original order.
· Product exchange
Items can be exchanged for a different size or an alternative style.
Refunds will be processed as soon as returned items have been checked and accepted. Refunds can only be remitted to the initial credit card used for paying for the order. Processing time may vary depending on the bank or credit card company.
Making a return or exchange is easy. Just follow these instructions and make sure you send your item(s) back to us within 15 days of receiving your order.
· Alternatively, you can email firstname.lastname@example.org within 5 working days of receiving your order.
· Once we receive and accept your returned package, we will contact you confirming receipt of your return.
Cost of return
Our on-line shop pays the cost of returning merchandise when:
· The merchandise has been delivered in a damaged or defective state.
· In all other cases, the customer pays the cost of return.
Greece, GR 11147